Crosslines Program Coordinator

Crosslines Food Pantry, an outreach service of the Council of Churches of the Ozarks is seeking a motivated and personable candidate with a heart of service to fill the position of Program Coordinator.

Crosslines Food Pantry is an emergency food pantry that is committed to addressing the immediate hunger needs of families, seniors, and children in an environment that fosters community, dignity, and compassion. Our purpose is driven thru our mission of “Serving God’s People”. Under the leadership of the Crosslines Director, The Program Coordinator position will coordinate the effective distribution of services by developing and overseeing community partnerships. In addition, the position is responsible for coordinating internal operations such as telephones, client data management, financial tracking, and statistical reporting. The Program Coordinator must be able to anticipate project needs, discern work priorities, meet deadlines with little supervision, and be willing to work evenings and weekends as needed.

Duties and Responsibilities:

  • Accounts Receivable and Payable-Verify and code bills and follow up on outstanding balances; invoice third parties when necessary; process donations; track and file expenses for special funding. Reconcile monthly credit card statements and submit to accounting.
  • Partnership Development and Management-Connect with other community agencies to explore possibilities for collaboration; schedule meetings or times for those agencies to come in and promote their services to guests of the pantry.
  • Facility and Vehicle Maintenance-Schedule maintenance repairs when necessary, obtaining bids for new service or connect with existing providers for ongoing service needs, communicate known issues/needs and then reporting options to Director. Work with Director to assess options and connect with the service provider to move forward with project or repair.
  • Purchasing-Work with other staff to determine equipment/supplies/material needs and then research best options to maximize organizational resources. Also includes securing agreements with caterers for events throughout the year.
  • Media Relations/Social Media-Work with the CCO Development Department to prepare and send newsletters, social media updates, sponsor or donor pantry information and other mailings or marketing materials as assigned.
  • Event Planning and Management-Work with staff and volunteers to ensure the success of major events, including holiday events, fundraising events, volunteer appreciation events, and offer assistance when possible for other CCO events. This ties in with “collaboration with other agencies”, especially in relation to the holiday programs. Assist the Director of Crosslines and the CCO Development Department with fundraising efforts, special campaigns and basic grant research as assigned.
  • Public Speaking Engagements-Visit community partners as requested by the director and share about the work of Crosslines, finding ways to engage them in the work being done through the organizations’ efforts.
  • Volunteer Group Relations and Management-Communicate with the representatives of large volunteer groups, identify group’s abilities, work with other Crosslines staff to discover possible projects, and then setting coordinating those projects with the groups-which includes setting the projects up, instructing the groups throughout the projects and leading group facility tours that showcase all the work Crosslines is doing.
  • Other Duties as necessary and/or assigned by Director

Education, Experience, and Qualifications:

  • Bachelor’s Degree in Human Services, Communication or Public Administration is preferred
  • Experience working with volunteers is preferred
  • Supervisory experience is preferred
  • Applicant should have good organizational skills
  • Ability to provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external church sponsors, clients, vendors and the public in general
  • Excellent communication skills, including writing, proofreading skills, and public speaking
  • Ability to manage multiple projects and work assignments, working with a variety of staff and volunteers
  • Ability to direct others, have excellent interpersonal skills both in person and by phone, always displaying a high level of professionalism
  • Ability to accomplish projects with little supervision
  • Have planning and logistics skills for a variety of programs and events
  • Comfortable with computers and computer software such as Windows operating systems, Microsoft Word, Excel, Access, etc.
  • Ability to move and lift product up to 50 lbs

Work Hours:

  • Work Hours will be approximately 8am-4:30pm Monday through Friday. However, additional weekend hours and evening work schedules will occur especially in regard to special events, mobile food pantry and public presentations on a regular basis. Workweek hours can be flexible to balance additional weekend/evening hours with prior approval from the Crosslines Director.

Staff is expected to positively reflect the mission of the Council of Churches.

The mission of the Council of Churches of the Ozarks is to improve the quality of life in our region through compassionate service and outreach to our most vulnerable neighbors, by doing what can best be done together in the name of Jesus Christ.

Applicant must successfully complete a drug screen, background investigation, and driving record check.

*The Council of Churches of the Ozarks is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, sex, age, religion, or disability status of qualified individuals.

Job Type: Full-time

Experience:

  • Accounts Payable: 1 year (Preferred)
  • Supervising: 1 year (Preferred)
  • Windows: 1 year (Preferred)
  • Public Speaking: 1 year (Preferred)

Education:

  • Bachelor’s (Preferred)

Part-Time Ombudsman Advocate

Long-Term Care Ombudsman, an outreach service of the Council of Churches of the Ozarks is seeking a motivated and personable candidate to advocate the highest possible quality care for residents of long-term care facilities within a 17 county area of Southwest Missouri.

The Ombudsman program advocates for all residents living in long-term care homes within the region by identifying complaints, recruiting and building relationships with volunteers, community organizations and local and state agencies and legislators, as needed.

The ideal candidate will administer advocacy, investigate residents’ concerns/complaints, mediate disputes, provide program education and technical assistance to volunteers and others.

Duties and Responsibilities:

  • Investigates complaints involving issues of care, residents’ rights violations, and other concerns
  • Gathers evidence, mediate and resolve complaints on behalf of residents
  • Maintains confidentiality
  • Recruits and trains volunteers and provides in-service education for volunteers
  • Offers training to nursing home staff
  • Provides technical assistance to volunteers
  • Responds to calls concerning complaints and requests for information
  • Develops special projects as needed
  • Stays abreast of federal and state laws, regulations, policies, and procedures affecting residents
  • Monitors facilities to ensure the promotion of residents’ rights
  • Shares information with facility surveyors regarding complaints/monitoring
  • Provides monthly/quarterly documentation for reporting requirements
  • Participates in state and national training on long-term care issues
  • Performs other related duties and assists with MC5 (Missouri Coalition Celebrating Care Continuum Change) trainings

Qualifications and Experience:

  • Must possess a high school diploma from an accredited high school or equivalent (GED).
  • Three years’ experience in one or more of the following areas: gerontology, complaint investigation, mediation, negotiation, health care delivery, long-term care and/or advocacy, or social work.
  • Candidates must not have worked at a long-term care facility or adult day care center for at least one year prior to application
  • Ability to apply calm rational judgment in times of crisis
  • Ability to observe and write objective, detailed description of observations
  • Has the ability to communicate effectively in writing and orally.
  • Ability to use personal vehicle to visit LTC facilities
  • Must have a clean driver’s record, valid Missouri driver’s license, and auto insurance

This position requires an extensive working knowledge of the Older Americans Act, federal and state laws and regulations, facility licensure requirements and programs available for those living in long-term care homes.

Staff is expected to positively receive and follow the direction of supervisors and positively reflect the mission of the Council of Churches.

The mission of the Council of Churches of the Ozarks is to improve the quality of life in our region through compassionate service and outreach to our most vulnerable neighbors, by doing together what can best be done together in the name of Jesus Christ.

Application Procedure: This is a non-exempt, part-time position with competitive pay. Submit letter of interest and resume to the Human Resources Department, Council of Churches of the Ozarks, P.O. Box 3947, Springfield, MO 65808. No phone calls please.

*The Council of Churches of the Ozarks is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, sex, age, religion, or disability status of qualified individuals.

*Applicant must successfully complete a drug screen and background investigation.

Job Type: Part-time

Experience:

  • Evidence: 1 year (Preferred)
  • Regulations: 1 year (Preferred)
  • Procedure: 1 year (Preferred)
  • Human Resources: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Direct Support Professional

Job Description

Council of Churches of the Ozarks is seeking a responsible and hospitable candidate to provide support to people with disabilities or elderly in a day center and community setting. Supports are provided so that the client served may achieve their highest level of independence.

The ideal candidate will provide training and supports to the assigned program participants promoting positive social interactions, planning daily activities, safety and self-help skills, cooking, personal hygiene and general daily life skills and safe transportation. Staff is to assist with providing ideas for activities and assembling supplies needed or make contact with community organizations or businesses for group outings and possible volunteer sites. Individuals have personal support or care plans in which staff are to be familiar and contribute to a therapeutic environment. Additionally, staff is to establish effective interpersonal relationships with each client, their parents and /or guardians, and other members of the support team and community. Staff is expected to positively receive and follow the direction of supervisors and positively reflect the mission of the Council of Churches.

The mission of the Council of Churches of the Ozarks is to improve the quality of life in our region through compassionate service and outreach to our most vulnerable neighbors, by doing together what can best be done together in the name of Jesus Christ.

Work involves responsibility for observing and reporting information concerning the physical, mental and behavioral condition of clients served and progress on desired “outcomes.” Close supervision and direction is received from the Medical Director, Operations Manager and Director of Daybreak.

Essential Job Duties :

  • Provides support to program participants in activity planning, personal hygiene, safety and self-help skills, cooking, personal hygiene and general daily life skills. Personal care does include transferring and lifting people by utilizing a patient lift (often referred to as a Hoyer Lift). A patient lift should be used when lifting anyone who exceeds 30% of the employee’s personal body weight or 50 lbs. If a patient lift is not available 2 staff members will lift the client using proper technique and only after receiving training.
  • Implement and record progress on outcomes outlined in personal and care plans for clients.
  • Record observations concerning client’s activities and overall wellbeing in daily logs.
  • Ensures that special diets are followed and assists those with physical support needs in eating in a dignified and hygienic manner.
  • Provides support to client in maintaining a safe and clean environment. Each staff is responsible for ensuring their group area is cleaned and sanitized daily.
  • Provides supports to client in becoming an active member of the community and in participating in varied meaningful vocational, domestic, and leisure activities in the community of their choosing.
  • Assists in orientation of new employees modeling correct procedure/protocols for job tasks.
  • Takes appropriate action in case of fire and/or disaster. Encourages the development and maintenance of a safe environment including being familiar with and following evacuation plans, training program participants where to take shelter for tornado drills, etc.
  • Assists in maintaining inventory of supplies.
  • Ensures clients are treated with dignity and respect and reports any suspected abuse or neglect of clients to the Daybreak Director and completes appropriate forms including event reports or incident/injury report forms.
  • Transports program participants by safely driving a lift equipped van. The DSP is to abide by all highway safety laws, posted speed limits etc. and follow practices outlined in the class E or CDL licensure manual (CDL is not required by all DSPs). Uses safe practice in loading and unloading vehicles, tying down wheel chairs and utilizing proper seat belt restraints as per training.
  • Communicates to fellow team members in a positive and appropriate manner avoiding behavior that could be considered as sexual harassment or discriminatory harassment as outlined in the employee handbook. With this in mind, employees are expected to avoid sexually explicit or mean spirited conversation in all work related settings including on-site, in the community, internet websites, email, etc.
  • Acts in the best interest of the mission, services and reputation of the Council of Churches and Daybreak services to customers and fellow staff members in a positive manner. Customers include: program participants, guardians, community members, service coordinators and service professionals.
  • Complete other duties as required.

Qualifications, Knowledge, Skills and Abilities:

  • Must be 18 years of age and possess a high school diploma from an accredited high school or equivalent (GED).
  • Ability to assess naturally occurring daily life situations and problem solve in a manner consistent with good judgement and discretion.
  • Ability to lift 50 pounds individually and will seek assistance if lifting more than 50 lbs.
  • Ability to work with and respect people with disabilities and the elderly. Exercise patience when communicating with individuals who may require having repetitive questions answered, requires physical assistance completing a task, etc.
  • Ability to advocate for the rights of people with disabilities.
  • Ability to apply calm rational judgement in times of crisis.
  • Has completed CPR(Cardio-Pulmonary Resuscitation) & 1st Aid certification or capable of successfully completing certification course.
  • Successfully complete OSHA regulations on Health and Safety including blood borne pathogens.
  • Attend workplace Harassment Training annually.
  • Attend proper lift training.
  • Successfully complete Vehicle Safety training including safe driving large vehicle, seat belts, lifts and tie downs.
  • Has Class “E” driver’s license or agrees to obtain the license within 30 days of hire.
  • Has a clean driver’s record and valid Missouri driver’s license.
  • Ability to successfully complete Abuse/Neglect training.
  • Has the ability to observe and write objective, detailed description of observations.
  • Must have a “clean” background check consistent with DMH & DHSS regulations.

Application Procedure: This is a non-exempt, full-time position with competitive pay. Submit letter of interest and resume to the Human Resources Department, Council of Churches of the Ozarks, P.O. Box 3947, Springfield, MO 65808 No phone calls please.

*The Council of Churches of the Ozarks is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, sex, age, religion, or disability status of qualified individuals.

*Applicant must successfully complete a drug screen and background investigation.

Job Type: Full-time

Habilitation Specialist

Daybreak Adult Day Care, an outreach service of the Council of Churches of the Ozarks is now accepting applications for the position of Habilitation Program Specialist. This is a professional position requiring applicants to have a degree in a human service field plus one year practical experience working with people with developmental disabilities or a minimum of 5 years professional experience working with people with developmental disabilities in a setting that provides habilitation services. The right person for this position will be goal oriented and capable of keeping track of habilitation plan progress for multiple people, possess highly developed organizational skills, be detail oriented, have excellent writing skills, have the ability to build strong relationships, and have a track record of meeting timelines for job duties.

This position performs duties and responsibilities in a manner consistent with the mission and core values of the Council of Churches of the Ozarks (CCO).

The mission of the Council of Churches of the Ozarks is to improve the quality of life in our region through compassionate service and outreach to our most vulnerable neighbors, by doing together what can best be done together in the name of Jesus Christ.

Primary duties include but are not limited to:

  • Serves as a degreed professional manager with overall responsibility for oversite of staff in the delivery of each individual’s support plan, including training and support services; integrating the various aspects of the organization’s program; recording each individual’s progress and initiating periodic reviews of each individuals support plan.
  • Develops habilitative outcomes by soliciting input from the program participant, staff, Daybreak nurse and family to develop long and short range program plan goals.
  • Assimilates data and prepares monthly summary reports regarding personal support plan progress or the lack there of and reports to the habilitation team.
  • Coordinates individual and group activities, creates monthly activity calendar, schedules habilitation plan implementation and monitors participation and progress of the program participant.
  • Promotes self-determination by each person receiving services by ensuring choices in daily routines are offered and honored.
  • Cooperates with other service providers to ensure sufficient and appropriate services for program participants.
  • Maintains and updates client records ensuring that daily, weekly, monthly and annual required documentation is up to date and accurate.
  • Assists the Director and Daybreak Nurse in orienting staff in their daily duties and compliance with Council of Churches policy, Daybreak policy as well as local, state and federal service provision guidelines.
  • May be asked to become a certified trainer of CPR/1st Aid, or Mandt and teach corresponding classes.
  • Assists in tracking staff certification and compliance with DMH & DHSS guidelines.
  • Completes other duties as assigned.

Required Knowledge, Skills and Abilities:

  • Ability to exercise goodjudgementand discretion.
  • Ability to work with and respect people with disabilities, the frail elderly and their family members.
  • Ability to work in as a positive team influential team member who encourages the exchange of ideas.
  • Ability to work a flexible and at times varied work schedule.
  • Ability to obtain a CDL license to drivea 16passengers or larger vehicle.
  • Considerable knowledge of positive behavior support principles as they apply to providing residential supports for individuals with intellectual and developmental disabilities.
  • Considerable knowledge of principles of supervision and training as applied toprovidingsupports.
  • Ability to plan, coordinate and adapt a variety of habilitation program activities to meet the specialized needs, abilities and supports or each program participant.
  • Ability to collect and analyze information as related to habilitation planning.
  • Ability to evaluateprogressof program participants and the quality of supports provided.
  • Ability to develop effective and practical individual support plan outcomes.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with individuals served, parents/guardians, funding sources, co-workers, supervisors and the general public.
  • Ability to maintain accurate records that support the services provided according to Missouri Medicaid and other funding source requirements.

Training Requirements:

  • Successfully complete a course in Cardio-Pulmonary Resuscitation
  • Successfully complete a course in First Aid
  • Successfully complete a course in Medication Administration
  • Successfully complete a course in Mandt or Positive Behavior Support
  • Successfully completed Health and Safety regulations
  • Successfully complete driver certification
  • Successfully complete Abuse Neglect training

This is a full-time position with competitive pay and benefits. Qualified candidates should submit their resume and cover letter including salary requirements by September 10, 2018 to the Human Resources Department via email or by mail, Council of Churches of the Ozarks, P.O. Box 3947, Springfield, MO 65808. No phone calls please.

The Council of Churches of the Ozarks is an equal opportunity employer. Applicant must successfully complete a drug screen and background investigation.

Job Type: Full-time

Full Time Driver

The Council of Churches of the Ozarks is seeking a responsible and hospitable candidate to transport Daybreak Adult Day Care Clients safely and efficiently from one location to another. This position will be 40 hours a week and will range from 6 am-5:30 pm Monday-Friday.

Staff is expected to positively receive and follow the direction of supervisors and positively reflect the mission of the Council of Churches (CCO).

The mission of the Council of Churches of the Ozarks is to improve the quality of life in our region through compassionate service and outreach to our most vulnerable neighbors, by doing together what can best be done together in the name of Jesus Christ.

Work will include observing and reporting information concerning the physical, mental and behavioral condition of clients served and progress on desired “outcomes.” Close supervision and direction is received from the Medical Director, Operations Manager and Director of Daybreak.

Qualifications :

  • Must have GED or High School diploma
  • Must be at least 25 years of age
  • Applicant must have a clean driving record andvalidMissouri driver’s license
  • Must be willing to obtain a Class E License. CDL is preferred
  • Able to pass annual & random drug testing
  • Ability to read, understand, and communicate in English

Abilities:

  • Must be able to lift at least 70 lbs.
  • Must be able to push a client in awheel chairup and down a ramp
  • Complete First Aid and CPR
  • Complete Positive Behavior support training andon-linetraining as assigned
  • Follow correct procedure when loading, unloading buses & tying downwheel chairs
  • Follow all state and local transportation laws including but not limited to wearingseatbelt and ensuring passengers are wearing seat belts, speed limits and stopping at

    rail roadcrossings

  • Flexible and open to changes
  • Capable of responding in emergency situations
  • Ability to maintaingoodrelationship with staff and public

Major Responsibilities and Duties

  • Conduct daily pre and post trip inspections
  • Keep bus clean inside and out
  • Fuel the bus
  • Work with people with disabilities supporting them in daily ADL’s in a respectful manner. Offer choice and self- direction by the individuals receiving services.
  • Follow plan outcomes for individuals and charting progress.
  • Attend scheduled staff meetings andtrainings
  • Report any mechanical problems with the bus
  • Maintain accurate records
  • Other duties as assigned

Applicant must successfully complete a drug screen, background investigation, and driver record check.

Application Procedure: This is a full-time position with competitive pay. Submit letter of interest and resume to the Human Resources Department, Council of Churches of the Ozarks, P.O. Box 3947, Springfield, MO 65808 No phone calls please.

The Council of Churches of the Ozarks is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, sex, age, religion, or disability status of qualified individuals.

Job Type: Full-time

Experience:

  • Clean Driving Record: 5 years (Required)

Education:

  • High school or equivalent (Preferred)

License:

  • CDL (Preferred)