Inspiring Hope in Crisis 

Our Covid-19 Response

We remain committed to inspiring hope in our community through this crisis.  Out of an abundance of caution and to assist with our nation’s preventative efforts, the Council of Churches of the Ozarks is modifying programs because the safety of our guests, volunteers, and employees is our top priority. Along with our routine safety standards and procedures, we will continue to take additional precautions with the Coronavirus (COVID-19) concern.   

All Council of Churches services will be taking the following actions:

  • Closely monitoring daily updates and recommendations from the CDC and our local health department and health centers. We will continue to monitor the progressive information and prepare accordingly.
  • Sanitizing our meeting spaces in between meetings and cleaning all hard surfaces throughout the day.
  • Employees and Volunteers have been instructed to never come to work if they experience fever or any Coronavirus symptoms.
  • Employees, Volunteers, and Visitors must have a normal temperature to enter buildings.  Employees and volunteers will wear face masks when working with the public.  Guests will be asked to wear face masks in accordance with Springfield City guidelines. 
  • We, like others, will be following the guidelines found on the CDC (Centers for Disease Control and Prevention) and the City of Springfield websites. This information is updated regularly and is a great resource: and

Program Specific Modifications

Safe to Sleep

Safe to Sleep reopened the shelter with capacity limitations on July 1, and will continue as long as doing so meets local health guidelines.  Safe to Sleep deeply regrets the inability to host guests at full capacity.

One Stop for Early Childhood

The Resource and Referral line has remained open to assist families and caregivers throughout the crisis. The One Stop will reopen its interior facility June 1, 2020.  In order to adhere to physical distancing guidelines, we encourage guests to utilize the referral line for all One Stop needs.  STARS Kids Club birthday gift recipients may call to book an appointment to pick up their special gift.

Has the stress of balancing work and parenting in this crisis left you discouraged?  The One Stop for Early Childhood Facebook page is updated daily with information and tips to help parents and caregivers with children at home. Find additional hope at an online Conscious Parenting class available in June!  Visit Facebook @TheOneSTopCCO for more details.

Ambassadors for Children

Ambassadors for Children continues to serve children in foster care and will reopen its interior facility with limitations on June 2, 2020.  In order to adhere to physical distancing guidelines, guests will need to call and make an appointment before visiting.

Guests will have two options for accessing the Kids Closet.  

  • For those who prefer to limit contact and do not wish to enter the facility, please complete the KIDS CLOSET ONLINE ORDER FORM and schedule a curbside pick-up.   
  • To personally pick out clothing from the closet, please call AFC at (417) 708-0565 to book an appointment.  To protect children and their families and prevent the spread of Covid-19, guests will not be allowed to try on clothing.

You can help Inspire Hope for children in foster care by volunteering to shop and inventory clothing in the Kids Closet, donating new clothing, socks, and shoes for sizes infant through adult or by financially supporting these programs.

Daybreak Adult Daycare

Daybreak continues to offer limited services to families in accordance with physical distancing guidelines.  Recommendations by the City of Springfield and Greene County Health Department limit the occupancy of the Daybreak facility.  Families who have reliable alternative care options are asked to keep their loved ones at home until city and county occupancy recommendations return to normal.   

Daybreak has rearranged the facility to best accommodate guests and promote physically distancing.  The limited number of guests has given Daybreak an opportunity to creatively explore curriculum and classroom options.  They cannot wait for all their guests to return.


RSVP is and serves an identified vulnerable population and is taking extra precautions to protect these individuals.  RSVP continues to provide modified Homebound Shopping services and is creatively exploring community reading and mentor opportunities.  

Homebound Shoppers will continue to shop for clients online, utilize store pick-up and drop off food at the door.  

Reading Buddy and Pre-K Pal tutoring and mentoring sessions have completed for the school year and will resume based on school recommendations.

Future RSVP group meetings and trainings will adhere to occupancy and physical distancing recommendations.  

Crosslines Food Pantry 

Temporarily Suspends Service

On Monday, October 19, 2020, the leadership of the Council of Churches of the Ozarks was notified that an employee at the Crosslines food pantry has tested positive for COVID-19.

Out of an abundance of caution, we have chosen to suspend daily operations at Crosslines until at least Monday, November 2, in order to allow employees to monitor for symptoms as well to allow for a thorough sanitization of the facility.  We have reached out to those few individuals believed to have been in direct contact with the infected person so that they may take appropriate protective measures for themselves and families, up to and including a quarantine period recommended by the Greene County Health Department.  

While it distresses us to suspend operations at a time when many are in need, Crosslines and Council leadership are committed to taking significant but warranted measures to ensure the safety of all team members and guests during this coronavirus outbreak.  We will collaborate with other service providers to ensure that there are options for those seeking food assistance.

For more information, please contact Christina Cook, Director of Communications,


Long term care facilities have temporarily suspended visitors to protect the health of their guests.  Ombudsman volunteers and team members continue to assist guests by handling complaints by phone.  When long term care facilities reopen, the Ombudsman will be ready to assist individuals in-person with the same love and care as before.

You can help inspire hope for older adults in care by sending encouraging notes or cards to residents or by becoming an Ombudsman volunteer.

Connections Handyman Service

Connections Handyman Service continues to offer modified services to low-income seniors or disabled homeowners who need essential home repairs. Services will continue to be offered to qualifying individuals, as long as, no one inside the home presents signs of illness.  Contractors have been asked to not enter any home if they are feeling ill or have an abnormal temperature.  Contractors will enter homes at their own discretion.

Connections Handyman Service encourages individuals to seek service when the problem first presents to prevent further damage to the home.

Child Care Food Program

The Child Care Food Program continues to perform desk audits.  The state of Missouri has suspended in-person visits until at least September 1, 2020.  Special Covid-19 relief programs have been made available to child care facilities. Child care providers are also encouraged to deliver or hand out creditable meals to homebound children to ensure that all children continue to receive nutritious meals while maintaining a physical distance.  Providers are encouraged to call The Child Care Food Program for more information.