Inspiring Hope in Crisis 

Our Covid-19 Response

We remain committed to inspiring hope in our community through this crisis.  Out of an abundance of caution and to assist with our nation’s preventative efforts, the Council of Churches of the Ozarks is modifying programs because the safety of our guests, volunteers, and employees is our top priority. Along with our routine safety standards and procedures, we will continue to take additional precautions with the Coronavirus (COVID-19) concern.   

All Council of Churches services will be taking the following actions:

  • Closely monitoring daily updates and recommendations from the CDC and our local health department and health centers. We will continue to monitor the progressive information and prepare accordingly.
  • Sanitizing our meeting spaces in between meetings and cleaning all hard surfaces throughout the day.
  • Employees and Volunteers have been instructed to never come to work if they experience fever or any Coronavirus symptoms.
  • Employees, Volunteers, and Visitors must have a normal temperature to enter buildings.  Employees and volunteers will wear face masks when working with the public.  Guests will be asked to wear face masks in accordance with Springfield City guidelines. 
  • We, like others, will be following the guidelines found on the CDC (Centers for Disease Control and Prevention) and the City of Springfield websites. This information is updated regularly and is a great resource: and
  • Notice of a service closure will be found posted on the service’s Facebook page.

Program Specific Modifications

Safe to Sleep

Safe to Sleep reopened the shelter with capacity limitations on July 1, and will continue as long as doing so meets local health guidelines.  Safe to Sleep deeply regrets the inability to host guests at full capacity.

For the most up-to-date capacity or closure information please visit the Safe to Sleep Facebook page.

One Stop for Early Childhood

The Resource and Referral line remains open to assist families and caregivers throughout the crisis. The One Stop will reopen its interior facility June 1, 2020.  In order to adhere to physical distancing guidelines, we encourage guests to utilize the referral line for all One Stop needs.  STARS Kids Club birthday gift recipients may call to book an appointment to pick up their special gift.

Has the stress of balancing work and parenting in this crisis left you discouraged?  The One Stop for Early Childhood Facebook page is updated daily with information and tips to help parents and caregivers with children at home. Find additional hope at an online Conscious Parenting class available in June!  Visit Facebook @TheOneSTopCCO for more details.

For the most up-to-date operating hours and a notice of any possible closures please visit the One Stop Facebook Page

Ambassadors for Children

Ambassadors for Children continues to serve children in foster care.  In order to adhere to physical distancing guidelines, guests will need to call and make an appointment before visiting.

Guests will have two options for accessing the Kids Closet.  

  • For those who prefer to limit contact and do not wish to enter the facility, please complete the KIDS CLOSET ONLINE ORDER FORM and schedule a curbside pick-up.   
  • To personally pick out clothing from the closet, please call AFC at (417) 708-0565 to book an appointment.  To protect children and their families and prevent the spread of Covid-19, guests will not be allowed to try on clothing.

You can help Inspire Hope for children in foster care by volunteering to shop and inventory clothing in the Kids Closet, donating new clothing, socks, and shoes for sizes infant through adults or by financially supporting these programs.

For the most up-to-date information for operating hours or possible closures please visit the Ambassadors for Children Facebook page.

Daybreak Adult Daycare

Daybreak continues to offer limited services to families in accordance with physical distancing guidelines.  Recommendations by the City of Springfield and Greene County Health Department limit the occupancy of the Daybreak facility.  Families who have reliable alternative care options are asked to keep their loved ones at home until city and county occupancy recommendations return to normal.   

Daybreak has rearranged the facility to best accommodate guests and promote physically distancing.  The limited number of guests has given Daybreak an opportunity to creatively explore curriculum and classroom options.  They cannot wait for all their guests to return.

For the most up-to-date information for operating hours or possible closures please visit the Daybreak Facebook page.


RSVP is and serves an identified vulnerable population and is taking extra precautions to protect these individuals.  RSVP continues to provide modified Homebound Shopping services and is creatively exploring community reading and mentor opportunities.  

Homebound Shoppers will continue to shop for clients online, utilize store pick-up and drop off food at the door.  

Reading Buddy and Pre-K Pal tutoring and mentoring sessions have completed for the school year and will resume based on school recommendations.

Future RSVP group meetings and training will adhere to occupancy and physical distancing recommendations.  

For the most up-to-date information for operating hours or possible closures please visit the RSVP Facebook Page.

Crosslines Food Pantry 

Out of an abundance of caution and to assist with our nation’s preventative efforts, the Council of Churches of the Ozarks has modified the Crosslines distribution process for the food pantry. The pantry has closed its interior facility to public access out of concern about the COVID-19 and possible volunteer shortages.

• Distribution hours will remain the same, 9 am to 1:45 pm.

• We ask that you select this LINK to order food online. You can also call Crosslines at 417-869-0563  during normal business hours to place an order, but with a limited number of phone lines, it may take some time to get to an operator.

• Orders must be placed ahead of time for a scheduled pickup drive-thru.

It is important that we prepare appropriately for different scenarios and be ready to modify procedures as needed. Our priorities are to make sure volunteers, staff, and guests remain safe while continuing to provide a reliable food source to those in need in our community.

For the most up-to-date information for operating hours or possible closures please visit the Crosslines Facebook Page.


Long term care facilities have temporarily suspended visitors to protect the health of their guests.  Ombudsman volunteers and team members continue to assist guests by handling complaints by phone.  When long term care facilities reopen, the Ombudsman will be ready to assist individuals in-person with the same love and care as before.

You can help inspire hope for older adults in care by sending encouraging notes or cards to residents or by becoming an Ombudsman volunteer.

Connections Handyman Service

Connections Handyman Service continues to offer modified services to low-income seniors or disabled homeowners who need essential home repairs. Services will continue to be offered to qualifying individuals, as long as, no one inside the home presents signs of illness.  Contractors have been asked to not enter any home if they are feeling ill or have an abnormal temperature.  Contractors will enter homes at their own discretion.

Connections Handyman Service encourages individuals to seek service when the problem first presents to prevent further damage to the home.

Child Care Food Program

The Child Care Food Program continues to perform desk audits.  Special Covid-19 relief programs have been made available to child care facilities. Child care providers are also encouraged to deliver or hand out creditable meals to homebound children to ensure that all children continue to receive nutritious meals while maintaining a physical distance.  Providers are encouraged to call The Child Care Food Program for more information.

For the most up-to-date information for operating hours or possible closures please visit the Child Care Food Program Facebook Page.