Donor Records Specialist

Council of Churches of the Ozarks is now accepting applications for the position of Donor Records Specialist.

The Donor Records Specialist is an integral part of the fundraising team and supports the overall fundraising efforts primarily through processing, maintaining and managing donor information. This position is an important part of stewardship and expanding relationships between the organization and its donors (individuals, churches, businesses, and foundations) at all levels, by providing extraordinary service to donors.The overall focus of the Development department is developing quality interactions with donors, fostering long-term engagement and investment.

This position performs duties and responsibilities in a manner consistent with the mission and core values of the Council of Churches of the Ozarks (CCO).

The mission of the Council of Churches of the Ozarks is to improve the quality of life in our region through compassionate service and outreach to our most vulnerable neighbors, by doing together what can best be done together in the name of Jesus Christ.

Duties and Responsibilities:

  • Ensures accurate, efficient financial management including review, processing, and recording of all gifts received to the organization daily in accordance with the organization’s policies and procedures.
  • Acknowledges all gifts and pledges received via written correspondence within a timely manner (typically a 48-hour timeframe or less) and records all correspondence in the database.
  • Maintains an accurate and up-to-date donor contact and biographical information for donor records, creating both digital and hard copy files of donor records as necessary.
  • Provides donor and donation report information for the fundraising team utilizing the donor database.
  • Fulfills data and reporting requests, including the production of donor lists, regular progress reports, and extractions of donor data for analytical and strategic planning purposes.
  • Provides and matches financial/gift reports on a monthly basis with general ledgers for accounting and reconciliation purposes.
  • Designs and executes data integrity projects including returned mail, address updates, and account merges.
  • Provides excellent and timely customer service to donors who request additional information.
  • Ensures security back-up of the database on a regular basis.
  • Assists with special events, donor recognition events, and fundraisers as necessary including planning, implementation, and follow-up.
  • Manages website donor recognition honor roll and other donor-related updates to the website.
  • Continually develop knowledge, skills, and competence in database management and donor stewardship by participating in educational and training opportunities.

Qualifications:

  • The equivalent of an Associate’s degree required or a minimum of three years related experience.
  • Understanding, mastery, and management of database software.
  • Demonstrated interpersonal and written communication aptitude.
  • Mathematical aptitude to make necessary calculations, balance records and reports, performing cash functions.
  • High degree of accuracy and attention to detail is vital to this position.
  • High-level ability to focus on tasks at hand and be able to work well independently as well as with a team.
  • High level of verbal and written communication skills.
  • Knowledge/experience of donor database software applications, specifically Giftworks software.
  • Past experience in non-profit work, especially in the donor records capacity.
  • Computer skills in Microsoft Office including proficiency in Excel, Word, and PowerPoint.
  • Comfortable working in a faith-led environment and working with the faith community and churches with a variety of denominations.

This position will also perform a variety of administrative and staff support duties as assigned.

Work Hours:

Work Hours will be approximately 8:00 am-4:30 pm Monday through Friday.

*The Council of Churches of the Ozarks is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, sex, age, religion, or disability status of qualified individuals. Applicant must successfully complete a drug screen and background investigation.

This is a full-time position with competitive pay and benefits. Qualified candidates should submit their resume and cover letter including salary requirements by February 8,

2019

to the Human Resources Department via email or by mail, Council of Churches of the Ozarks, P.O. Box 3947, Springfield, MO 65808. No phone calls

please

.

Job Type: Full-time

Experience:

  • Excel: 3 years (Preferred)
  • Microsoft Word: 3 years (Preferred)
  • Microsoft Office: 3 years (Preferred)
  • Administrative: 3 years (Preferred)

Education:

  • Associate (Preferred)

APPLY ONLINE AT https://www.indeed.com/cmp/Council-of-Churches-of-the-Ozarks/jobs/Donor-Record-Specialist-6c8c2a619b0634c3?q=council+of+churches&vjs=3

Administrative Coordinator - Crosslines

Crosslines, an outreach service of the Council of Churches of the Ozarks is now accepting applications for the position of Administrative Coordinator.

Crosslines Community Resource Center is primarily an emergency food pantry that is committed to addressing the immediate hunger needs of families, seniors and children in an environment that fosters community, dignity, and compassion. Our purpose is driven thru our mission of “Serving God’s People.” Under the leadership of the Crosslines Director, the Administrative Coordinator will coordinate the effective distribution of services by developing various reports to provide an understanding of services, those served, inventory information as well as other reports that are distributed internally, to member churches, the board of directors and the community. This position will work with the Director, Program Coordinator and other staff, to help facilitate the mission and tell the story of Crosslines. Throughout the course of regular duties, the applicant may also provide direct assistance in the food pantry and office duties such as answering telephones as well as other assigned duties. The Administrative Coordinator must be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work some evenings and weekends as needed.

This position performs duties and responsibilities in a manner consistent with the mission and core values of the Council of Churches of the Ozarks (CCO).

The mission of the Council of Churches of the Ozarks is to improve the quality of life in our region through compassionate service and outreach to our most vulnerable neighbors, by doing together what can best be done together in the name of Jesus Christ.

Duties and Responsibilities:

  • Basic Accounts Receivable and Payable-The Council of Churches of the Ozarks provides an accounting department responsible for the majority of accounting functions for outreach services. However, this position will be working on verifying and coding bills, following up on outstanding balances, filing purchase orders, invoicing third parties when necessary, processing donations, as well as tracking and filing expenses for special funding. This position will also reconcile monthly credit card statements for all staff and volunteers and submit to the accounting department. QuickBooks knowledge is helpful.
  • Daily, Monthly and Annual Statistical reporting-Prepare report that measure the number of families and other client demographics being served through Crosslines’ various services such as the food pantry, the satellite pantry, mobile food truck distributions and resources services. Multiple databases and Excel spreadsheets are used in preparing reports.
  • Inventory reporting-Prepare monthly inventory reports using inventory software and Excel spreadsheets. The Physical inventory is completed by warehouse staff. However, raw data is entered into spreadsheets and submitted to the accounting department. Data includes raw inventory product counts, in-kind donations, agency collaboration reports, outgoing food pantry logs, refuse, and purchase summaries. Other reports generated as needed.
  • Annual Budget –Assist the Crosslines Director in preparing and presenting the annual outreach budget. Working with the director, advisory committee members, development team and the accounting department to analyze past expenditures, trends, fundraising, and future needs to develop and finalize an annual working budget to submit to the board of directors for ultimate approval and implementation.
  • Purchasing-Work with other staff to determine equipment/supplies/material needs and research best options to maximize organizational resources. This includes securing agreements with caterers for meetings and events throughout the year.
  • Media Relations/Social Media-Work with the CCO Development Department to prepare and send newsletters, develop social media posts, prepare sponsor or donor pantry information and other mailings or marketing materials as assigned.
  • Event Planning and Management-This is primarily the function of the Program Coordinator but assistance will be needed to ensure the success of major events, including holiday events, fundraising events, volunteer appreciation events, and offering assistance when possible for other CCO events.
  • Public Speaking Engagements-Visit community partners as requested by the director and share about the work of Crosslines, finding ways to engage them in the work being done through the organization’s efforts. Although not a primary function, occasional interviews with local television, radio and other media organization may be needed.
  • Volunteer Group Relations and Management– Group volunteer projects are primarily the function of the Program Coordinator. However, overlap functions such as communication with the representatives of large volunteer groups, providing facility tours, identifying the group’s abilities, and working with other Crosslines staff to discover possible projects may be required.
  • Other Duties as necessary and/or assigned by Director

Education, Experience, and Qualifications:

  • Bachelor’s Degree in Human Services, Communication or Public Administration is preferred but not required
  • Experience working with volunteers is preferred
  • Applicant should have good organizational skills
  • Ability to provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external church sponsors, clients, vendors and the public in general
  • Excellent communication skills, including writing, proofreading skills, and public speaking
  • Ability to manage multiple projects and work assignments, working with a variety of staff and volunteers
  • Have excellent interpersonal skills both in person and by phone, always displaying a high level of professionalism
  • Ability to accomplish projects with little supervision
  • Comfortable with computers and computer software such as Windows operating systems, Microsoft Word, Excel, Access, etc.
  • Ability to move and lift product up to 50 lbs
  • Comfortable working in a faith-led environment and working with the faith community and churches with a variety of denominations

Work Hours:

  • Work Hours will be approximately 8am-4: 30 pm Monday through Friday. However, additional weekend hours and evening work schedules will occur especially in regard to special events and public presentations. Workweek hours will be balanced to accommodate additional weekend/evening hours with prior approval from the Crosslines Director.

This is a full-time position with competitive pay and benefits. Qualified candidates should submit their resume and cover letter including salary requirements by February 8, 2019, to the Human Resources Department via email or by mail, Council of Churches of the Ozarks, P.O. Box 3947, Springfield, MO 65808. No phone calls, please.

*The Council of Churches of the Ozarks is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, sex, age, religion, or disability status of qualified individuals. Applicant must successfully complete a drug screen and background investigation.

Job Type: Full-time

Experience:

  • Administrative: 4 years (Preferred)

APPLY ONLINE AT https://www.indeed.com/cmp/Council-of-Churches-of-the-Ozarks/jobs/Administrative-Coordinator-a62ea26ea4a742b5?q=council+of+churches&vjs=3

Senior Food Box Program Administrator

Crosslines, an outreach service of the Council of Churches of the Ozarks is now accepting applications for the part-time position of Senior Food Program Administrator. Established in 1969, Crosslines is the oldest and largest food pantry in Greene County, MO. The pantry serves 70,000 children, adults and seniors annually and in recent years, there has been a dramatic increase in the number of seniors needing food assistance in our community. The Senior Food Box Program Administrator is a newer position on our team which will help us respond to this growing need, by overseeing the distribution of Commodity Supplemental Food Program (CSFP) boxes and Crosslines Senior food boxes.

This position performs duties and responsibilities in a manner consistent with the mission and core values of the Council of Churches of the Ozarks (CCO).

The mission of the Council of Churches of the Ozarks is to improve the quality of life in our region through compassionate service and outreach to our most vulnerable neighbors, by doing together what can best be done together in the name of Jesus Christ.

Qualifications:

  • Strong organizational skills, interpersonal skills and ability to multitask is required
  • Strong verbal and written communication skills
  • Required computer knowledge: Microsoft Office Suite, including Excel and Access
  • Must be proficient in typing and using basic office equipment (copier, postage meter, phones, etc.)
  • Must be comfortable working in a faith-based, Christian work environment
  • Must be comfortable interacting with the public, including members of various faith traditions, civic affiliations, or businesses
  • Must pass a Missouri Highway Patrol Background Check, driving record check, E-Verify check, and drug screening

Job Duties:

  • Update and maintain “active” and “waiting” lists of eligible clients
  • Contacting active participants monthly via phone
  • Writing and sending letters to participants who have been removed from active lists
  • Managing client applications and data
  • Monthly data entry and reporting of program outcomes
  • Facilitating bi-annual recertification of CSFP participants

Details:

Part time, temporary grant-funded position. Benefits not included in compensation package. Work hours vary based on program requirements, but all will be completed during normal business hours, Monday through Friday, 8:00am-4:30pm. Qualified candidates should submit their resume and cover letter by February 8, 2019 to the Human Resources Department via email or by mail, Council of Churches of the Ozarks, P.O. Box 3947, Springfield, MO 65808. No phone calls please.

*Reasonable accommodations may be made to enable individuals with disabilities

*The Council of Churches of the Ozarks is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, sex, age, religion, or disability status of qualified individuals.

Job Type: Temporary

Experience:

  • Excel: 3 years (Preferred)
  • Microsoft Access: 1 year (Preferred)
  • Computer Skills: 3 years (Preferred)
  • Human Resources: 1 year (Preferred)
  • Microsoft Office: 3 years (Preferred)

APPLY ONLINE AT https://www.indeed.com/cmp/Council-of-Churches-of-the-Ozarks/jobs/Senior-Food-Box-Program-Administrator-17974271dfccaa3c?q=council+of+churches&vjs=3